Privacy Policy
In compliance with the Personal Data Protection Law - Law No. 29733, regarding the duty of information, La Rosa Náutica S.A, (hereinafter, the "COMPANY"), identified with RUC No. 20111035378, with domicile at Via. Costa Verde Espigon Nro. 4 otr. Circuito de Playas (Circuito de Playas de la Costa Verde) - Lima, Peru, within the website www.larosanautica.com (hereinafter the "Website” or “Site”) and any other channel (such as: social networks), used for the sale of products and for the provision of services by the Company.
"User(s)" is considered any person who browses the Website, registers as a client, acquires products, as well as any person who has provided personal data to the Company through the Website or through social networks.
The Company promotes the provision of free and informed consent. The Company may modify what is established by this Privacy Policy. It is the User's responsibility to know the current policy at the time of providing information.
1. Personal data and purposes of processing:
This is information that allows us to know and identify who the User is and that can be used to identify, contact or locate them. The User must provide true, current, accurate and complete information, as well as inform the Company in case of variation.
The personal data collected on the website is processed for the following purposes:
- For the acquisition of Company products and for subscribing as a client on the Website: first and last names, identity document number, home address, telephone number, email address.
- To provide customer service and product delivery services (contact and inquiries, shipping/delivery of acquired products): first and last names, identity document, telephone number, email, home address.
- For use of the Contact form: first and last names, telephone number and email address.
- For handling complaints or claims in the Complaints Book: first and last names, identity document number and type, home address, telephone number, email address.
The data mentioned in numerals i) to iv) are necessary for fulfilling the purposes of the corresponding numerals. If they are not provided, it will not be possible for the Company to fulfill said purposes, nor will we be able to provide optimal customer service.
Optionally, personal data may be processed for additional purposes, which will only apply if the User has given their free, prior, unequivocal and informed consent, such as for sending advertising and discounts.
2. Databases:
The personal data provided by Users are stored in one or more of the Company's databases, depending on their relationship with it, as detailed below:
- "Clients" Database: Personal data of Users who contract a Company product are stored.
- "Potential Clients" Database: Personal data of Users who request that the Company send them advertising material or those who require information about the Company's products are stored.
- "Complaints Book" Database.
The Company declares that it has appropriate security measures in accordance with the processing to be carried out, as well as the necessary technical, organizational and legal measures to guarantee the confidentiality of personal data.
The personal data collected on the website will be shared with the following recipients:
| Recipient | Country | Purpose | Cross-border flow |
|---|---|---|---|
| SHOPIFY | Canada | E-commerce platform for online sales | Yes |
| SHOPIFY | Canada | CRM (Customer database management) | Yes |
| Izipay | Peru | Payment gateway | Yes |
The cross-border flow complies with the requirements regulated in the Personal Data Protection Law and its Regulations.
3. Retention of personal data:
Personal data will be retained for a period of 10 years or until consent is revoked.
4. Cookies:
The website uses cookies, which may be applied and/or installed on Users' devices. Cookies are text files that are stored in the user's browser to collect information about their behavior regarding the use of the website. By being able to identify user activities within the website, it is an important element for the operation and improvement of the website. Additionally, it defines the advertisements shared with users, making the website content personalized.
On this Website, we use cookies that help us improve its quality, according to Users' browsing habits and styles.
Cookies cannot harm your device and are also very useful, as they help us identify and resolve errors. They serve various purposes. For example: recognizing users, obtaining information about their browsing habits, or personalizing how content is displayed. Some cookies are strictly necessary for the website to function correctly and others will be used to improve the website's performance, such as offering different products and services in the most efficient way, among others.
The Company has implemented cookies on the website, which are classified as follows:
- Necessary Category: Help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Statistical Category: Help website owners understand how visitors interact by collecting and providing information anonymously.
- Marketing Category: Used to track visitors across websites. The interaction is to show ads that are relevant and engaging for the individual user, and therefore more valuable for third-party advertisers.
- Preferences Category: To remember information about the User that allows them to access the website with certain features that improve their user experience, such as language.
It is important to bear in mind that cookies allow tracking a user's searches or browsing habits over a given period of time. We provide Users with a cookie configurator (link) where you can choose to accept or reject the installation of cookies that are not strictly necessary for the operation of the website. If rejected, you can continue browsing our website. In practice, most browsers allow you to warn of the presence of cookies or reject them automatically.
The User gives their free, express and unequivocal consent by checking the box: “I consent and/or accept cookies”. By giving their consent, the user for the above purposes authorizes the website to process them. If the User does not agree with any of these purposes, they can customize them in the cookie management bar, located on our website.
Below is a list of the cookies used on the website, the type of cookie, its functionality and the retention period.
| Name | Cookie type | Functionality | Retention period |
|---|---|---|---|
| CONSENT | Necessary | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the website to comply with the GDPR (provided by YouTube). | years |
| PHPSESSID | Necessary | Retains user states across page requests. | Session |
| _ga | Statistical | Registers a unique ID that is used to generate statistical data about how the visitor uses the website. | 2 years |
| _gat | Statistical | Used by Google Analytics to control the request rate. | 1 day |
| _gid | Statistical | Registers a unique ID that is used to generate statistical data about how the visitor uses the website (provided by YouTube). | 1 day |
| VISITOR_INFO1_LIVE | Marketing | Attempts to estimate the user's bandwidth on pages with embedded YouTube videos (provided by YouTube). | 179 days |
| YSC | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has watched (provided by YouTube). | Session |
| yt.innertube::nextId | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has watched (provided by YouTube). | Permanent |
| yt.innertube::requests | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has watched (provided by YouTube). | Permanent |
| yt-remote-cast-available | Marketing | Records the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-cast-installed | Marketing | Records the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-connected-devices | Marketing | Records the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Permanent |
| yt-remote-device-id | Marketing | Records the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Permanent |
| yt-remote-session-app | Marketing | Records the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-session-name | Marketing | Records the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-fast-check-period | Marketing | Records the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Session |
5. Compliance with Obligations:
The Company collects your personal data in compliance with the provisions of the Personal Data Protection Law - Law No. 29733 and its Regulations (approved by Supreme Decree No. 016-2024-JUS). Thus, it is obliged to:
- Not apply or use the personal data obtained for purposes other than or unrelated to the purpose set forth in this policy.
- Not disclose to other natural or legal persons the personal data provided to it.
- Maintain secrecy and confidentiality regarding these, even after the termination of its relationship with the User.
- Adopt the technical and organizational measures required by the regulations, so as to guarantee the security measures of personal data and prevent their alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether originating from human action, the physical or natural environment.
- Transfer and communicate the obligations mentioned in the preceding paragraphs to the personnel dedicated to fulfilling the services of the website.
- Destroy all personal data processed, as well as any medium or documents containing any personal data subject to processing, once the determined period has ended.
We will only process personal data of minors under 18 years of age provided that such Personal Information is provided by parents, guardians, legal representatives or any third party with the authority to do so and in cases where such Personal Information is provided for the provision of services on the Website or any other service we offer.
The website may contain links to other services and websites not operated or controlled by us (the "Third-Party Services"). The policies and procedures we describe here do not apply to Third-Party Services. Links from our website do not imply that we endorse or have reviewed Third-Party Services. We suggest you contact these sites directly for information on their privacy policies.
6. User ARCO Rights:
The User can exercise the following rights over their personal data:
- Access to information: the User can obtain information about themselves stored in the Company's databases.
- Rectification: the User can request the update, rectification or incorporation of new data of their personal data, when there is an error, inaccuracy or they are incomplete.
- Cancellation: the User can request the deletion of their personal data that is not required for the fulfillment of the Company's obligations.
- Opposition: the user can object to the processing of their personal data, provided that such processing is not established by contract or law.
To do this, you must send a written communication (or letter) to Via. Costa Verde Espigon Nro. 4 otr. Circuito de Playas (Circuito de Playas de la Costa Verde) - Lima, Peru, or to the email address: servicioalcliente@larosanautica.com. It will be necessary for the User to explain under what circumstances they provided the personal data in question to the Company.
7. Jurisdiction and Applicable Law:
For all matters not expressly provided for in this policy, the rules contained in the Peruvian legal system apply subsidiarily. Likewise, any controversy arising from the acceptance and/or interpretation of this policy will be submitted to the jurisdiction of the judges of Cercado de Lima, Lima, Peru, the National Institute for the Defense of Competition and Intellectual Property (INDECOPI) or the National Authority for the Protection of Personal Data.
Notwithstanding the foregoing, Users and the Company may agree on other alternative dispute resolution mechanisms.
Last Update: 10.04.2026